Incidents reported on status page for Terminal49 https://status.terminal49.com/ https://d1lppblt9t2x15.cloudfront.net/logos/1b4995b30cd9414b58e547e427d4abd5.png https://status.terminal49.com/ en https://status.terminal49.com/incident/739430 Tue, 07 Oct 2025 19:00:00 -0000 https://status.terminal49.com/incident/739430#cd40c1cda3cda5949a5c37bf413dc46fc3e27548e9bbec709ebc46ac631a61a0 This morning, we experienced a temporary service interruption that affected access to the Terminal49 platform and services. The issue originated from an unexpected error with one of our downstream cloud providers. Our engineering team identified and resolved the issue, and most systems are back to normal. DataSync is still affected and we are working to resolve. We’re continuing to investigate the root cause and will implement additional safeguards to prevent this from happening again. We apologize for the disruption and appreciate your patience and understanding. If you continue to experience any issues, please contact our support team at support@terminal49.com. https://status.terminal49.com/incident/601976 Thu, 12 Jun 2025 19:12:00 -0000 https://status.terminal49.com/incident/601976#6eb9328617b88eb8a27e619f59a6194908bfa4f4e641efd49adbd2e72547fc84 We are currently experiencing service disruptions due to a Google BigQuery outage affecting our data warehouse. The following services are impacted: * Customer-facing reports are down * New AIS positions for vessels and events are not being generated * DataSync is offline Our team is monitoring the Google Cloud status and will restore full functionality once BigQuery services are operational. We will provide updates as the situation develops. We apologize for the inconvenience and appreciate your patience. https://status.terminal49.com/incident/600025 Tue, 10 Jun 2025 18:00:00 -0000 https://status.terminal49.com/incident/600025#125f926eb70f58b8a615ce3424bdaa637e65867df71b484d458c83ed2bd13712 Services have been restored. https://status.terminal49.com/incident/429152 Sat, 14 Sep 2024 14:23:20 -0000 https://status.terminal49.com/incident/429152#09c4e1925b64362f54998eaa1ba855f9a86697fb7cc66b721181ee3603ae2876 Maintenance completed https://status.terminal49.com/incident/429152 Sat, 14 Sep 2024 13:00:03 -0000 https://status.terminal49.com/incident/429152#0f5b482f8f76974ebf77c0bc86bfba395284d5289e02b2bd2801d2477bae14ff We are upgrading the database, in order to improve the app performance