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Previous incidents

June 2025
June 12, 2025
Resolved

Google Outage

We are currently experiencing service disruptions due to a Google BigQuery outage affecting our data warehouse. The following services are impacted:

  • Customer-facing reports are down
  • New AIS positions for vessels and events are not being generated
  • DataSync is offline

Our team is monitoring the Google Cloud status and will restore full functionality once BigQuery services are operational. We will provide updates as the situation develops.

We apologize for the inconvenience and appreciate your patience.

Resolved · 1 day and 3 hours ago
June 10, 2025
Resolved

Service Outage

Services have been restored.

Resolved · 3 days and 4 hours ago
May 2025
No incidents reported.
April 2025
April 10, 2025
Resolved

Hapag-Lloyd Integration Downtime

The issue has been resolved, and the integration has been restored.

Resolved · 10 Apr at 02:46pm HDT
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